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Partner

logo Acting for Life
  • Acting for Life
  • Date of creation : 1979
  • Activity : Acting for Life (formerly “Groupe Développement”) is an international community outreach organisation recognised of “Public Utility”, providing technical and financial support to over 100 local associations in some 40 countries. The object of the association is to facilitate aid to development initiatives, to promote cooperation with developing countries, primarily via socially oriented economic projects, to fight sexual abuse and violence against children and adolescents.
  • Web site
  • City : Le Bourget
  • Country : France

Swift Wash: An industrial laundry as an economic alternative for victims of prostitution

  • NGO Partnership
  • / 2010
Field Income generating activities
Country India
City Goa
Beneficiaries Former prostitutes and procurers repentant
Number of beneficiaries Between 50 and 200

Context

The State of Goa is among the most tourist-attractive regions in India. Sexual trade has grown significantly over time. The town of Baina has long been the seat of local prostitution providing income to many women and their families. In 2004, the prostitution district was razed by the authorities and the sexual trade changed face. Prostitution went underground, in a number of hotels and “massage” parlors, thereby further worsening the vulnerability of its victims, now turned “invisible”.
Concurrently, aging prostitutes have no other choice to survive but to prostitute their own daughters, and their sons frequently turn into procurers. It is essential to prevent this second-generation stream of prostitution by offering alternative income generating activities to these vulnerable populations.

The Project

  • Acting for Life travail d'équipeZoom
  • Acting for Life repasseuse
  • Acting for Life collecte
Purposes

The goal of the Swift Wash laundry, launched in 2006, is to provide support and guidance to former victims for social integration. To this purpose, they need to be provided with a source of income, vocational training and psychosocial assistance.
The laundry currently employs 50 persons and runs 7 days a week, 365 days a year, in three shifts. Laundry collection, washing, ironing and delivery are carried out and supervised by the project beneficiaries themselves. Swift Wash counts among its clients the Taj Group in the hotel sector or Sanofi Aventis in the pharmaceutical industry.

Swift Wash now intends to become financially independent in order to ensure the sustainability of its anti-prostitution and victim reintegration actions on the long term.
To this purpose, this project proposes to lay the foundations for sustainable and controlled business growth (step 1), before considering an investment in equipment required to expand the business (stem 2).

Activities

The project is designed on the one hand to build the management capacities of the local staff:
- Establishment of a governance model, an organisational chart and definition of roles and responsibilities of each position in the laundry, via a management consulting audit conducted by a local consultant;
- Formation of a qualified management team (beneficiaries trained in-house + recruitment of immediately usable skills) and transfer of decision-making power by the founders to this new management team;
- Training of beneficiaries in management techniques (marketing, accounting, billing, sourcing, customer relations, etc.)
- Personal development workshops;
- Guidance and assistance to beneficiaries and their families, conducive to enhanced empowerment and closer involvement in the laundry business.

In addition, the project intends to prepare for the future expansion of the laundry:
- Definition of operational processes;
- Implementation and monitoring of established processes, and quality control;
- Follow-up of contracts by the customer relations manager;
- Definition of the business plan;
- Search for financial partners.

Support and Monitoring

The foundation's support

At its 17 June 2010 meeting, the Selection Committee decided to support the laundry Swift Wash with a €25,000 grant.

Expected results

- The laundry business governance model has been established and the roles assigned to the beneficiaries have been defined.
- Beneficiaries are capable of managing the laundry business operations with regularity, efficiency and motivation. They have acquired the necessary technical and management techniques and have learned team-work. They are taking ownership of the Swift Wash project.
- The laundry enjoys a reputation of reliability and high-quality services.
- A comprehensive business plan has been drafted for the future expansion of Swift Wash in 2011 and presented to the relevant persons of interest.

Performance indicators and timeline

The project assessment indicators will measure:
- The financial autonomy of Swift Wash;
- The efficacy of beneficiaries’ rehabilitation (i.e. their ability to take strategic decisions, to manage the laundry business operations, the staff stability);
- The quality of services delivered by the laundry (number of complaints, number of renewed contracts, productivity gains resulting from new operational process);
- The relevance of the laundry’ expansion business plan (fulfilment of prerequisites for investment, commitment of financiers).

Progress of the project

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